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"This flagrant conflict of interest stands to serve the interests of Elon Musk while the American people are robbed of fair access to THEIR Social Security Administration," said one former agency leader.
The Trump administration faced a fresh wave of criticism on Friday in response to reporting that the Social Security Administration is cutting its communications staff and will shift from using press releases to billionaire Elon Musk's social media platform X.
Musk, the richest person on Earth, is notably also the de facto leader of President Donald Trump's Department of Government Efficiency (DOGE), which is leading the administration's effort to gut the federal bureaucracy—though the billionaire faces a rapidly approaching 130-day limit for how long he can serve as a "special government employee" under federal law.
"Elon Musk is forcing seniors onto X to learn about and get news about Social Security," Melanie D'Arrigo, executive director of the Campaign for New York Health, which advocates for universal healthcare, wrote on the platform Friday. "The only person this benefits is Elon Musk. Welcome to the oligarchy era."
Martin O'Malley, who led the agency during the Biden administration, also
responded to the reporting on X, saying, "This flagrant conflict of interest stands to serve the interests of Elon Musk while the American people are robbed of fair access to THEIR Social Security Administration and the benefits they worked so hard to earn."
During a Thursday call with employees, SSA Midwest-West (MWW) Regional Commissioner Linda Kerr-Davis said that instead of making announcements via press releases or "Dear Colleague" letters, "the agency will be using X to communicate to the press and the public—formerly known as Twitter," according toFederal News Network. "This will become our communication mechanism."
"If you're used to getting press releases and Dear Colleague letters, you might want to subscribe to the official SSA X account, so you can stay up to date with agency news," Kerr-Davis told agency workers. "I know this probably sounds very foreign to you—it did to me as well—and not what we are used to, but we are in different times now."
Federal News Network also detailed her comments on reassigning workers to minimize the need for layoffs at the agency:
The reassignments will lead to major staffing cuts to regional offices. Kerr-Davis said the MWW regional office has about 550 employees now, but will only have about 70 employees under the new "skinny regional office" model.
"Won't losing subject-matter experts lead directly to fraud, waste, and abuse? Yes," Kerr-Davis told employees. "Things are going to break, and they're going to break fast. We know that, but hopefully we'll be able to get some support."
Kerr-Davis added that the reassignments will be a "welcome addition" for understaffed field offices. But in many cases, reassigned employees will work in less senior positions.
"I can only imagine how this shift might make them feel, after years of dedicated service in their prior roles. They are used to being experts in their field, and we're asking them to take on new responsibilities," she said. "For some, it's going back to work they used to do a long time ago, which may look very different."
Kerr-Davis' comments were also reported Friday by Wired, which noted that she did not respond to a request for comment. However, Liz Huston, a White House spokesperson, said: "This reporting is misleading. The Social Security Administration is actively communicating with beneficiaries and stakeholders."
"There has not been a reduction in workforce," Huston told Wired. "Rather, to improve the delivery of services, staff are being reassigned from regional offices to front-line help—allocating finite resources where they are most needed. President Trump will continue to always protect Social Security."
HuffPostpointed out Friday that "in recent weeks, queries to the SSA press line have produced responses from White House spokespeople instead of Social Security spokespeople."
The SSA has not published a press release on its website since March 27, but has been sharing updates on its X account, @SocialSecurity, in recent weeks—the latest post, from Wednesday, addresses the rollback of a planned identity verification policy and related phone service cuts.
American Federation of State, County, and Municipal Employees president Lee Saunders said in a Friday statement that "retirees, disabled individuals, and the millions of beneficiaries who rely on Social Security should not need an X account to receive updates on the program."
"Moving all Social Security communications to Elon Musk's personal social media platform is a blatant effort to gain more users and pad X's profits," the union leader charged. "This move should ring alarm bells everywhere. Social Security belongs to the hardworking taxpayers who have paid into the program, not an unelected billionaire like Musk."
"This administration has made their desire to gut and then privatize Social Security clear. Shuttering the program's regional offices and moving all communications to a single, unaccountable, insecure, for-profit social media company is just the next step in their scheme to enrich billionaires with our tax dollars," he added. "This is exactly why we need to keep Musk and his DOGE cronies out of the Social Security Administration, and we're not going to give up this fight."
AFSCME, the American Federation of Teachers, and the Alliance for Retired Americans are fighting DOGE's access to sensitive personal data at the SSA in federal court.
The new Centers for Medicare and Medicaid Services administrator joins "a team of snake oil salesmen and anti-science flunkies that have already shown disdain for the American people and their health," said one critic.
Echoing a party-line vote by the U.S. Senate Finance Committee last week, the chamber's Republicans on Thursday confirmed President Donald Trump's nominee to head the Centers for Medicare and Medicaid Services, former televison host Dr. Mehmet Oz.
Since Trump nominated Oz—who previously ran as a Republican for a U.S. Senate seat in Pennsylvania—a wide range of critics have argued that the celebrity cardiothoracic surgeon "is profoundly unqualified to lead any part of our healthcare system, let alone an agency as important as CMS," in the words of Robert Weissman, co-president of the consumer advocacy group Public Citizen.
After Thursday's 53-45 vote to confirm Oz, Weissman declared that "Republicans in the Senate continued to just be a rubber stamp for a dangerous agenda that threatens to turn back the clock on healthcare in America."
Weissman warned that "in addition to having significant conflicts of interest, Oz is now poised to help enact the Trump administration's dangerous agenda, which seeks to strip crucial healthcare services through Medicare, Medicaid, and the Affordable Care Act from hundreds of millions of Americans and to use that money to give tax breaks to billionaires."
"As he showed in his confirmation hearing, Oz will also seek to further privatize Medicare, increasing the risk that seniors will receive inferior care and further threatening the long-term health of the Medicare program. We already know that privatized Medicare costs taxpayers nearly $100 billion annually in excess costs," he continued, referring to Medicare Advantage plans.
CMS is part of the Department of Health and Human Services, now led by Secretary Robert F. Kennedy Jr.—who, like Oz, came under fire for his record of dubious claims during the confirmation process. Weissman said that "Dr. Oz is joining a team of snake oil salesmen and anti-science flunkies that have already shown disdain for the American people and their health. This is yet another dark day for healthcare in America under Trump."
In the middle of Trump's tariff disaster, the Senate is voting to confirm quack grifter Dr. Oz to lead the Centers for Medicaid & Medicare Services.
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— Jen Bendery (@jbendery.bsky.social) April 3, 2025 at 12:29 PM
Oz's confirmation came a day after Trump announced globally disruptive tariffs and Senate Republicans unveiled a budget plan that would give the wealthy trillions of dollars in tax cuts at the expense of federal food assistance and healthcare programs.
"While Dr. Oz would rather play coy, this is no hypothetical. Harmful cuts to Medicaid or Medicare are unavoidable in the Trump-Republican budget plan that prioritizes another giant tax break for the president's billionaire and corporate donors," Tony Carrk, executive director of the watchdog group Accountable.US, said ahead of the vote.
"None of Dr. Oz's 'miracle' cures that he's peddled over the years will help seniors when their fundamental health security is ripped away to make the rich richer," Carrk continued. "And while privatizing Medicare may enrich Dr. Oz's family and big insurance friends, it will cost taxpayers far more and leave millions of patients vulnerable to denials of care and higher out-of-pocket costs."
Lee Saunders, president of the American Federation of State, County, and Municipal Employees (AFSCME), was similarly critical, saying after the vote that "at a time when our population is growing older and the need for access to home care, nursing homes, affordable prescription drugs, and quality medical care has never been greater, Americans deserve better than a snake oil salesman leading the Centers for Medicare and Medicaid Services."
"Dr. Mehmet Oz has been shilling pseudoscience to line his own pockets. He can't be trusted to defend Medicare and Medicaid from billionaires who want to dismantle and privatize the foundation of affordable healthcare in this country," the union leader added. "AFSCME members—including nurses, home care and childcare providers, social workers and more—will be watching and fighting back against any effort to weaken Medicare and Medicaid. The 147 million seniors, children, Americans with disabilities, and low-income workers who rely on these programs for affordable access to healthcare deserve nothing less."
"Rather than comply with a lawful court order, he wants to see millions of families, retirees, and disabled individuals go hungry, suffer, and potentially lose their homes all to curry favor with anti-worker billionaires."
Defenders of the Social Security Administration on Friday blasted acting Commissioner Leland Dudek's threat to shut down the agency in response to a federal judge cutting off the Department of Government Efficiency's access to SSA data.
U.S. District Judge Ellen Hollander wrote Thursday that "the DOGE team is essentially engaged in a fishing expedition at SSA." She issued a temporary restraining order targeting affiliates of the government-gutting entity created by Republican President Donald Trump and led by Big Tech CEO Elon Musk, the richest person on the planet.
While the advocacy and labor groups behind the lawsuit celebrated the order from Hollander—who was appointed to the District of Maryland by former President Barack Obama—Dudek responded to the ruling with a threat to shut down the agency entirely.
"My anti-fraud team would be DOGE affiliates. My IT staff would be DOGE affiliates," Dudek told Bloomberg. "As it stands, I will follow it exactly and terminate access by all SSA employees to our IT systems."
"Now, like a child who didn't get his way, he is threatening to shut down Social Security."
Dudek—who is leading the SSA until the U.S. Senate decides whether to confirm Trump's nominee, former Fiserv CEO Frank Bisignano—said he would ask the judge to immediately clarify her order, adding: "Really, I want to turn it off and let the courts figure out how they want to run a federal agency."
Lee Saunders, president of the American Federation of State, County, and Municipal Employees (AFSCME)—which filed the suit with the Alliance for Retired Americans and the American Federation of Teachers—said in a Friday statement that "for almost 90 years, Social Security has never missed a paycheck—but 60 days into this administration, Social Security is now on the brink."
"Acting Commissioner Leland Dudek has proven again that he is in way over his head, compromising the privacy of millions of Americans, shutting down services that senior citizens rely on, and planning debilitating layoffs, all in service to Elon Musk's lies," he continued. "Now, like a child who didn't get his way, he is threatening to shut down Social Security. Rather than comply with a lawful court order, he wants to see millions of families, retirees, and disabled individuals go hungry, suffer, and potentially lose their homes all to curry favor with anti-worker billionaires. It's despicable."
"Even for this administration, this is a new low. Project 2025 didn't dare mention Social Security, but we always knew they would put it on the table," he added, citing a Heritage Foundation-led blueprint for remaking the government. "We've fought back efforts by anti-union extremists and billionaires to privatize and gut Social Security before, and we'll do it again. Workers paid into this program; it belongs to us."
Groups that are not part of the case also took aim at Dudek on Friday. Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, called the threat "to hold hostage" the earned benefits of over 70 million people "inexcusable" and "yet another example of the Trump administration's hostility to American seniors."
"Dudek is throwing a temper tantrum—claiming that if DOGE can't access American's data, neither can anyone else," he said. "No one in the federal government has the breadth of access to data that Elon Musk has demanded. Social Security employees' access is compartmentalized and only made available on a 'need-to-know' basis, and those with access to the data go through rigorous screening, training, and are subject to fines and/or jail time for violating this policy."
Richtman asserted that "Musk's continued effort to justify his actions by doubling down on thoroughly debunked claims of 'massive fraud' at SSA are being laid bare as a mere pretext for acquiring every American's personal information—which could then be used as weapons against anyone who disagrees with the Trump administration's actions."
Nancy Altman, president of Social Security Works, declared that "Dudek's leadership has been the darkest in Social Security's nearly 90-year history. He has sown chaos and destruction... His highest loyalty is to Elon Musk and Donald Trump, not to the beneficiaries that the agency is meant to serve. Singlehandedly, he has taken the security out of Social Security."
"Members of Congress who remain silent are complicit. The Trump-nominated commissioner, who will have his confirmation hearing next week, is no better. In fact, he proudly calls himself 'a DOGE person,'" she warned of Bisignano.
"Every member of Congress, Republicans and Democrats alike, must condemn the destruction of our Social Security system and demand that the Trump administration follow Judge Hollander's order," Altman added. "They must make it clear that no president—even one who thinks he is a king—can shut down our Social Security system."