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"Elon and his all-male team lie about Social Security like other people chew gum," said one former head of the agency.
Elon Musk, the de facto head of the Trump administration's Department of Government Efficiency, was berated anew Friday after insidiously tarring millions of Social Security recipients as "fraudsters"—a tactic critics called part of an orchestrated Republican scheme to destroy the vital earned benefits program.
Musk and seven DOGE staffers—all of them men—appeared on Fox News Thursday, where the world's richest person called the Trump administration's crusade to eviscerate the federal government under pretext of improving efficiency "the biggest revolution in the government since the original revolution" in 1776.
The DOGE staffers repeated unfounded claims that Social Security is riddled with fraud; that in some cases, 40% of calls to the Social Security Administration phone center are fraudulent; and that millions of people aged 120 and older are registered with SSA.
Acknowledging that DOGE's wrecking-ball approach to government reform is getting "a lot of complaints along the way," Musk said: "You know who complains the loudest, and with the most amount of fake righteous indignation? The fraudsters."
Musk's comments echoed those of billionaire U.S. Commerce Secretary Howard Lutnick, who suggested on a podcast last week that only a "fraudster" would complain about a missed Social Security check.
Responding to what she called Musk's "absurd claim," Nancy Altman, president of the advocacy group Social Security Works (SSW), said Friday that "the truth is that Social Security has a fraud rate of 0.00625%, far lower than private sector retirement programs."
"It is Musk and DOGE who are inviting in fraudsters," she continued. "Scammers are already rushing in to take advantage of the confusion created by DOGE's service cuts."
Critics have denounced the Trump administration for sowing chaos at SSA and other federal agencies by planning to lay off thousands of workers, slashc spending, and implement other disruptive policies. Cuts in SSA phone services were reportedly carried out in response to a direct request from the White House, which claimed it is simply working to eliminate "waste, fraud, and abuse."
"The truth is that Social Security has a fraud rate of 0.00625%, far lower than private sector retirement programs."
This "DOGE-manufactured chaos," as Altman calls it, has already led to the SSA website crashing several times in recent weeks and hold times of as long as 4-5 hours for those calling the agency.
Sen. Elizabeth Warren (D-Mass) on Thursday noted that while it would be clearly illegal for President Donald Trump and DOGE to cut Social Security benefits without congressional authorization, there are other ways for the administration to hamstring the agency.
Referencing a new in-person verification rule that was delayed and partly rolled back this week, Warren said:
Say a 66-year-old man qualifies for Social Security. Say he calls the helpline to apply, but he's told about a new DOGE rule, so he has to go online or in person. He can't drive. He has trouble with the website, so he waits until his niece can get a day off to take him to the local office, but DOGE closed that office, so they have to drive two hours to get to the next closest office. When they get there, there are only two people staffing a 50-person line, so he doesn't even make it to the front of the line before the office closes and he has to come back. Let's assume it takes him three months to straighten this out, and he misses a total of $5,000 in benefits checks, which, by law, he will never get back.
"This scenario is a backdoor way Musk and Trump could cut Social Security," the senator added. "That's what I'm fighting to prevent."
Democratic lawmakers and others argue that the Trump administration's approach is "a prelude to privatizing Social Security and handing it over to private equity," as Sen. Ron Wyden (D-Ore.) said earlier this week.
"Improving Social Security doesn't start with shuttering the offices that handle modernization, anti-fraud activities, and civil rights violations," the senator asserted. "It doesn't start with indiscriminately firing or buying out thousands of workers, and it doesn't start with restricting customer service over the phone and drawing up plans to close field and regional offices."
These and other moves, including the nomination of financial services executive Frank Bisignano as SSA commissioner, belie Trump's claim that he is "not touching" Social Security, upon which 70 million Americans—including nearly 9 in 10 people aged 65 or older—rely for their earned benefits.
So do Trump and Musk's own words. The president has called Social Security a "scam" and Musk recently referred to it as "the biggest Ponzi scheme of all time."
"No one who thinks Social Security is a criminal Ponzi scheme should be anywhere near our earned Social Security benefits or the sensitive data we provide the Social Security Administration," said SSW's Altman.
"Rather than comply with a lawful court order, he wants to see millions of families, retirees, and disabled individuals go hungry, suffer, and potentially lose their homes all to curry favor with anti-worker billionaires."
Defenders of the Social Security Administration on Friday blasted acting Commissioner Leland Dudek's threat to shut down the agency in response to a federal judge cutting off the Department of Government Efficiency's access to SSA data.
U.S. District Judge Ellen Hollander wrote Thursday that "the DOGE team is essentially engaged in a fishing expedition at SSA." She issued a temporary restraining order targeting affiliates of the government-gutting entity created by Republican President Donald Trump and led by Big Tech CEO Elon Musk, the richest person on the planet.
While the advocacy and labor groups behind the lawsuit celebrated the order from Hollander—who was appointed to the District of Maryland by former President Barack Obama—Dudek responded to the ruling with a threat to shut down the agency entirely.
"My anti-fraud team would be DOGE affiliates. My IT staff would be DOGE affiliates," Dudek told Bloomberg. "As it stands, I will follow it exactly and terminate access by all SSA employees to our IT systems."
"Now, like a child who didn't get his way, he is threatening to shut down Social Security."
Dudek—who is leading the SSA until the U.S. Senate decides whether to confirm Trump's nominee, former Fiserv CEO Frank Bisignano—said he would ask the judge to immediately clarify her order, adding: "Really, I want to turn it off and let the courts figure out how they want to run a federal agency."
Lee Saunders, president of the American Federation of State, County, and Municipal Employees (AFSCME)—which filed the suit with the Alliance for Retired Americans and the American Federation of Teachers—said in a Friday statement that "for almost 90 years, Social Security has never missed a paycheck—but 60 days into this administration, Social Security is now on the brink."
"Acting Commissioner Leland Dudek has proven again that he is in way over his head, compromising the privacy of millions of Americans, shutting down services that senior citizens rely on, and planning debilitating layoffs, all in service to Elon Musk's lies," he continued. "Now, like a child who didn't get his way, he is threatening to shut down Social Security. Rather than comply with a lawful court order, he wants to see millions of families, retirees, and disabled individuals go hungry, suffer, and potentially lose their homes all to curry favor with anti-worker billionaires. It's despicable."
"Even for this administration, this is a new low. Project 2025 didn't dare mention Social Security, but we always knew they would put it on the table," he added, citing a Heritage Foundation-led blueprint for remaking the government. "We've fought back efforts by anti-union extremists and billionaires to privatize and gut Social Security before, and we'll do it again. Workers paid into this program; it belongs to us."
Groups that are not part of the case also took aim at Dudek on Friday. Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, called the threat "to hold hostage" the earned benefits of over 70 million people "inexcusable" and "yet another example of the Trump administration's hostility to American seniors."
"Dudek is throwing a temper tantrum—claiming that if DOGE can't access American's data, neither can anyone else," he said. "No one in the federal government has the breadth of access to data that Elon Musk has demanded. Social Security employees' access is compartmentalized and only made available on a 'need-to-know' basis, and those with access to the data go through rigorous screening, training, and are subject to fines and/or jail time for violating this policy."
Richtman asserted that "Musk's continued effort to justify his actions by doubling down on thoroughly debunked claims of 'massive fraud' at SSA are being laid bare as a mere pretext for acquiring every American's personal information—which could then be used as weapons against anyone who disagrees with the Trump administration's actions."
Nancy Altman, president of Social Security Works, declared that "Dudek's leadership has been the darkest in Social Security's nearly 90-year history. He has sown chaos and destruction... His highest loyalty is to Elon Musk and Donald Trump, not to the beneficiaries that the agency is meant to serve. Singlehandedly, he has taken the security out of Social Security."
"Members of Congress who remain silent are complicit. The Trump-nominated commissioner, who will have his confirmation hearing next week, is no better. In fact, he proudly calls himself 'a DOGE person,'" she warned of Bisignano.
"Every member of Congress, Republicans and Democrats alike, must condemn the destruction of our Social Security system and demand that the Trump administration follow Judge Hollander's order," Altman added. "They must make it clear that no president—even one who thinks he is a king—can shut down our Social Security system."
"This is nothing more than a backdoor benefit cut and an insult to Americans who have paid into the system and earned their Social Security—all to pay for trillions in new tax cuts for the wealthy," said Democratic Rep. John Larson.
The acting leader of the Social Security Administration reportedly instructed managers earlier this week to draw up plans for a 50% cut to the agency's workforce, a push that advocates and lawmakers said would result in the gutting or total closure of local field offices—and likely benefit disruptions.
The American Prospect first reported the request from Leland Dudek, whom Trump installed as SSA commissioner earlier this month after the agency's former head resigned following a clash with Elon Musk's deputies over their attempts to access highly sensitive personal data. At the time he was elevated to the helm of SSA, Dudek was under investigation for allegedly sharing information with Musk's team improperly.
According to the Prospect, the deadline for SSA managers to comply with Dudek's request for mass-firing plans was Wednesday afternoon.
"The decision could target one of the government's most prominent public-facing initiatives: SSA field offices, where seniors, people with disabilities, and survivors whose parents have died can sign up for benefits and get information," the outlet noted. "In an email to the Prospect, SSA would not confirm any reductions in its workforce beyond the abolition of two small internal offices announced this week... Sources have speculated to the Prospect that the terminations are being done piecemeal to avoid headlines of tens of thousands of jobs lost."
"Laying off half of the workforce at the Social Security Administration and shuttering field offices will mean the delay, disruption, and denial of benefits."
Nancy Altman, president of the progressive advocacy group Social Security Works, said in a statement Wednesday that Dudek's push for large-scale staff cuts shows the Trump administration and Elon Musk want to "demolish" SSA.
"Contrary to what Elon Musk and his acolytes may believe, AI chatbots are no substitute for in-person service from a human being," said Altman. "Americans apply for Social Security benefits at the most vulnerable times of their lives. Moreover, many people who seek information may have trouble articulating or even knowing what questions they need to ask."
"If Musk's plan goes through, it will deny many Americans access to their hard-earned Social Security benefits. Field offices around the country will close. Wait times for the 1-800 number will soar," Altman warned. "DOGE claims to be concerned about fraud, but the best way to detect fraud is through face-to-face contacts with humans who can detect suspicious responses and can read body language. It's not too late to stop this disaster. We urge everyone to call their members of Congress and tell them that local Social Security offices must stay open and fully staffed."
In the wake of the Prospect's story, Government Executivereported that five of the eight regional SSA commissioners "whose offices oversee and support the agency's frontline offices across the country" have decided to leave their posts at the end of this week amid the Trump administration's onslaught against the federal workforce.
"Their departures come amid rumors of impending staff cuts at SSA, where the workforce is already at a 50-year low and has toiled amid a customer service crisis born of lack of funding," Government Executive noted. "Decades of congressional neglect have seen the agency's administrative budget, which for decades sat at 1.2% of benefit outlays, shrink to under 1%."
The outlet added that "regional commissioners aren't the only ones leaving SSA. An unknown number of other employees are also leaving the agency, which shuttered its civil rights and transformation offices this week."
Martin O'Malley, the former Maryland governor who served as SSA commissioner under the Biden administration, wrote late Wednesday that "Social Security is being driven to a total system collapse."
"I give the DOGE kids and co-President Musk 30-90 days before they crater it to the point of interruption of benefits," O'Malley added.
Rep. John Larson (D-Conn.), a champion of Social Security and vocal supporter of expanding benefits, said in a statement that "Donald Trump pledged no cuts to Social Security on the campaign trail, but now he and Elon Musk have plans to do exactly that."
"Let me be clear—laying off half of the workforce at the Social Security Administration and shuttering field offices will mean the delay, disruption, and denial of benefits," said Larson. "This is nothing more than a backdoor benefit cut and an insult to Americans who have paid into the system and earned their Social Security—all to pay for trillions in new tax cuts for the wealthy. This has nothing to do with 'governmental efficiency.'"