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"Trump is clearly comfortable weaponizing Social Security for political purposes, and we fear that this is only the beginning," said one critic.
The top Democrat on the U.S. House Oversight Committee on Wednesday led calls for the resignation of acting Social Security Administration Commissioner Leland Dudek following the revelation of internal emails confirming that the SSA canceled contracts with the state of Maine as political payback after Democratic Gov. Janet Mills publicly defied President Donald Trump in support of transgender student athletes.
The emails—which were obtained by House Oversight Committee Ranking Member Gerry Connolly (D-Va.)—show that Dudek ordered the cancellation of enumeration at birth and electronic death registration contracts with Maine, even though SSAd subordinates warned that such action "would result in improper payments and potential for identity theft."
"These emails confirm that the Trump administration is intentionally creating waste and the opportunity for fraud."
Dudek—who is leading the SSA while the Senate considers Trump's nomination of financial services executive Frank Bisignano—replied to the staffer: "Please cancel the contracts. While our improper payments will go up, and fraudsters may compromise identities, no money will go from the public trust to a petulant child."
He was referring to Mills, who stood up to Trump in February after the president threatened to suspend federal funding for Maine unless the state banned transgender girls and women from participating on female scholastic sports teams.
The termination of the enumeration at birth contract briefly forced Maine parents to register their newborns for a Social Security number at a Social Security office, rather than checking a box on a form at the hospital as is customary, before the SSA reversed its decision.
Connolly sent Dudek a letter demanding that he "resign immediately" and submit to a transcribed interview with House Oversight Committee Democrats. Connolly wrote that Dudek "ordered these contracts terminated" as "direct retaliation" for Mills' defiance, "even though you knew that doing so would increase improper payments and create opportunities for fraudsters."
Government accountability advocates also condemned Dudek's actions.
"These emails confirm that the Trump administration is intentionally creating waste and the opportunity for fraud—in this case, to punish Maine Gov. Janet Mills for not bowing down to Donald Trump," Social Security Works president Nancy Altman told Common Dreams.
"The people actually punished by these actions were exhausted new parents in Maine, forced to drag their newborns to overcrowded Social Security offices in the middle of a measles outbreak," she continued. "Thankfully, the Trump administration had to quickly reverse course after massive public outrage. But Trump is clearly comfortable weaponizing Social Security for political purposes, and we fear that this is only the beginning."
"Once again, we see Team Trump resorting to revenge to set domestic policy."
Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, told Common Dreams that "it does not surprise us at all that this administration would weaponize Social Security against anyone who disagrees with or challenges President Trump."
"It's one of the concerns that we have with Elon Musk and [the Department of Government Efficiency] having access to everyone's personal data without any defensible explanation for why they need it," he continued. "We and the American people have legitimate worries, not only that this information will be vulnerable to hackers, but also that it could intentionally be misused as a weapon against anyone who publicly disagrees with Trump."
"The fact that the acting commissioner himself publicly admitted that he didn't really understand the Maine contract, but canceled it anyway, proves that this administration is making reckless changes that affect real people for no legitimate reason," Richtman added. "Once again, we see Team Trump resorting to revenge to set domestic policy."
The revelation of Dudek's emails comes amid SSA turmoil caused by the termination of thousands of agency personnel in what Trump, Musk, and other Republicans claim is an effort to reduce waste and fraud. Musk—who recently referred to Social Security as the the "biggest Ponzi scheme of all time"—has proposed the elimination of up to 50% of SSA's workforce and has said that up to $700 billion could be cut from programs including Social Security, Medicare, and Medicaid.
"Elon and his all-male team lie about Social Security like other people chew gum," said one former head of the agency.
Elon Musk, the de facto head of the Trump administration's Department of Government Efficiency, was berated anew Friday after insidiously tarring millions of Social Security recipients as "fraudsters"—a tactic critics called part of an orchestrated Republican scheme to destroy the vital earned benefits program.
Musk and seven DOGE staffers—all of them men—appeared on Fox News Thursday, where the world's richest person called the Trump administration's crusade to eviscerate the federal government under pretext of improving efficiency "the biggest revolution in the government since the original revolution" in 1776.
The DOGE staffers repeated unfounded claims that Social Security is riddled with fraud; that in some cases, 40% of calls to the Social Security Administration phone center are fraudulent; and that millions of people aged 120 and older are registered with SSA.
Acknowledging that DOGE's wrecking-ball approach to government reform is getting "a lot of complaints along the way," Musk said: "You know who complains the loudest, and with the most amount of fake righteous indignation? The fraudsters."
Musk's comments echoed those of billionaire U.S. Commerce Secretary Howard Lutnick, who suggested on a podcast last week that only a "fraudster" would complain about a missed Social Security check.
Responding to what she called Musk's "absurd claim," Nancy Altman, president of the advocacy group Social Security Works (SSW), said Friday that "the truth is that Social Security has a fraud rate of 0.00625%, far lower than private sector retirement programs."
"It is Musk and DOGE who are inviting in fraudsters," she continued. "Scammers are already rushing in to take advantage of the confusion created by DOGE's service cuts."
Critics have denounced the Trump administration for sowing chaos at SSA and other federal agencies by planning to lay off thousands of workers, slashc spending, and implement other disruptive policies. Cuts in SSA phone services were reportedly carried out in response to a direct request from the White House, which claimed it is simply working to eliminate "waste, fraud, and abuse."
"The truth is that Social Security has a fraud rate of 0.00625%, far lower than private sector retirement programs."
This "DOGE-manufactured chaos," as Altman calls it, has already led to the SSA website crashing several times in recent weeks and hold times of as long as 4-5 hours for those calling the agency.
Sen. Elizabeth Warren (D-Mass) on Thursday noted that while it would be clearly illegal for President Donald Trump and DOGE to cut Social Security benefits without congressional authorization, there are other ways for the administration to hamstring the agency.
Referencing a new in-person verification rule that was delayed and partly rolled back this week, Warren said:
Say a 66-year-old man qualifies for Social Security. Say he calls the helpline to apply, but he's told about a new DOGE rule, so he has to go online or in person. He can't drive. He has trouble with the website, so he waits until his niece can get a day off to take him to the local office, but DOGE closed that office, so they have to drive two hours to get to the next closest office. When they get there, there are only two people staffing a 50-person line, so he doesn't even make it to the front of the line before the office closes and he has to come back. Let's assume it takes him three months to straighten this out, and he misses a total of $5,000 in benefits checks, which, by law, he will never get back.
"This scenario is a backdoor way Musk and Trump could cut Social Security," the senator added. "That's what I'm fighting to prevent."
Democratic lawmakers and others argue that the Trump administration's approach is "a prelude to privatizing Social Security and handing it over to private equity," as Sen. Ron Wyden (D-Ore.) said earlier this week.
"Improving Social Security doesn't start with shuttering the offices that handle modernization, anti-fraud activities, and civil rights violations," the senator asserted. "It doesn't start with indiscriminately firing or buying out thousands of workers, and it doesn't start with restricting customer service over the phone and drawing up plans to close field and regional offices."
These and other moves, including the nomination of financial services executive Frank Bisignano as SSA commissioner, belie Trump's claim that he is "not touching" Social Security, upon which 70 million Americans—including nearly 9 in 10 people aged 65 or older—rely for their earned benefits.
So do Trump and Musk's own words. The president has called Social Security a "scam" and Musk recently referred to it as "the biggest Ponzi scheme of all time."
"No one who thinks Social Security is a criminal Ponzi scheme should be anywhere near our earned Social Security benefits or the sensitive data we provide the Social Security Administration," said SSW's Altman.
"This partial victory shows that when the American people fight for our Social Security, we can win," said one advocate. "We are only going to get louder!"
Defenders of the Social Security Administration this week welcomed the delay and rollback of some policy changes at the federal agency while also reiterating the threat posed by U.S. President Donald Trump and the billionaire leader of his Department of Government Efficiency, Elon Musk.
As part of what critics condemn as "DOGE-manufactured chaos," SSA intended to require anyone who couldn't verify their identity online through "my Social Security" to do so in-person, beginning next week, while planning to shutter offices across the country. The agency announced Wednesday that the start date has been pushed to April 14, and people applying for Medicare, Social Security Disability Insurance, or Supplemental Security Income are now exempt from the rule and can complete their claim over the telephone.
Acting SSA Commissioner Leland Dudek claimed Wednesday that "we have listened to our customers, Congress, advocates, and others, and we are updating our policy to provide better customer service to the country's most vulnerable populations."
Meanwhile, opponents of Trump and Musk's attacks on the agency—widely seen as a push toward privatization—framed the development as a "good first step" but "not enough," as AARP chief advocacy and engagement officer Nancy LeaMond said in a statement to CBS MoneyWatch.
"Our members nationwide have told us this change would require hundreds of miles and hours of travel merely to fill out paperwork," LeaMond said. "SSA should be prioritizing customer service effectiveness and efficiency, and as older Americans tell us, the announcement requiring visits caused confusion and distress."
U.S. Sen. Elizabeth Warren (D-Mass.) said on the Musk-owned social media platform X: "Delaying a bad plan—which effectively denies people their Social Security—is insufficient. Elon Musk's DOGE must take their hands off Social Security."
Warren also acknowledged the positive impact of people calling out the assault on the SSA, adding: "Keep the pressure on Republicans in Congress and Donald Trump to reverse these cuts. YOUR voice makes a difference."
Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, similarly said that "while it is good that a bad policy is being postponed—and that some of the least mobile, most vulnerable groups are now exempted—it is still bad policy. There was no reason to end the validation of identity by phone, and limiting it in any way creates an unnecessary hurdle for seniors and families claiming their earned benefits."
Richtman also took aim at those in charge, declaring that "the circus at the Social Security Administration continues under the 'leadership' of acting Commissioner Leland Dudek," who is at the helm of the agency while the Senate considers Trump's nominee, financial services executive Frank Bisignano.
"It very much appears that the decision-makers at SSA—under the influence of Elon Musk and DOGE—are making up policy as they go along, and then are surprised when there is understandable public blowback, forcing them to make ad hoc adjustments like this one," he added. "This is the opposite of the competent, responsible stewardship of Social Security that the public deserves. Dudek, Musk, and DOGE are creating nothing but distress and confusion for the millions of people who depend on these benefits to get by, while risking irreparable damage to the Social Security system."
The Trump administration's attempt to dismantle the SSA—including with cuts to personnel and phone services—is already having an effect, with the agency website crashing four times over 10 days in the past month, and callers waiting 4-5 hours on hold.
Trump & Musk are: -Lying about Social Security fraud -Making destructive cuts to SSA staffing and phone-based services -Threatening the security of people's personal information by giving DOGE access to sensitive SSA data Social Security is in crisis entirely due to them.
— Robert Reich (@rbreich.bsky.social) March 26, 2025 at 4:00 PM
"Americans are rightfully furious about the Trump administration making it harder for them to access their earned Social Security benefits," Nancy Altman, president of the group Social Security Works, said Thursday. "They are making their voices heard at town halls and rallies across the country, and calling their members of Congress. Now, they've forced the White House to partly walk back a needless burden."
Dudek tweaking the new verification rules, Altman said, "is just a starting point. The damage the Trump administration is doing to Social Security remains immense. The White House needs to roll back all of these senseless burdens, cancel plans to close dozens of field offices, and fully staff the Social Security Administration instead of pushing out thousands of employees."
"However, even this partial victory shows that when the American people fight for our Social Security, we can win," she added. "We are only going to get louder!"